Returns and exchanges.
Contact us before sending anything back. Hygiene and fit rules apply to body-worn aids.
Wrong or damaged item
Report the issue with your order reference. We arrange a replacement or refund based on stock.
Change of mind
Only if unused, in original packaging, within 7 days of delivery. Contact us first with your VM reference.
Hygiene items
Insoles and supports worn against skin may not be returnable once opened.
How to start
Email or call Vision Medical with your order reference starting VM-.
Contact: vik@visionmedical.life · +230 5782 6287